A Team Boston Newsletter

Program Percent Chart  2

Program Percent Chart Cont..  3

The Newest Addition  4

Team Boston has spent the last year and a half
stressing - via "The Galaxy," that culture is changing (e.g. The New Millennium), technology is changing (e.g. The Lost World). Our industry is changing times, (e.g. The Power of Two), our company is changing, and we must change (e.g. Galaxy Scorecard and Celebrity Service). Change includes taking advantage of changing opportunities, which includes considering other types of operations (CORO, Open Dealer) and having the very best consumer offerings. Central to satisfying the consumer is Celebrity Service. Please,
do not cut off your nose to spite your face. Participate in Celebrity Service and our special Disney Seminar.

According to "The Kiplinger Letter," the 10 business trends for 2000 will be:

1. Higher interest rates. Two-quarter point hikes likely by July to cool U.S. growth while recovering foreign markets boost our exports.

2. A more subdued stock market. Look for gains of about 10% on major indexes in '00.

4. Double-digit hikes in health care costs. .

5 Lower energy bills. Oil, gas, electricity prices will drop. Oil down 25% by July. Gas, 10% less by Sept. Restructuring, mergers and state deregulation will push down electricity rates in most regions.

6 A quantum leap in e-commerce. Faster Internet connections will more than double total business-to-business online dealings in 2000 to $250 BILLION. And online sales to consumers will reach $39 billion.

7 But a deflating dot.com bubble, pierced by fierce competition among redundant consumer sites

8 A clampdown on development by cities and states. A reaction to massive construction wrought by the sustained economic boom of '90s. Planning, zoning laws will be tightened, environmental rules pumped.